SHIPPING POLICY
We ship to Europe, North America, Central America, South America and Africa.
The shipping price will be calculated in the shopping cart when the shipping address is entered.
Purchases made from outside the European Union may be subject to customs surcharges on arrival at destination.
*If you don't find your country in the list and you want to place an order, you can send an email to jossblakeexosfera@gmail.com
RETURN AND EXCHANGE POLICY
Any return request must be communicated to us within 15 days of receipt of the items. Upon receipt of the returned items and evaluation by our internal warehouse team, we will complete the refund within 15 days.
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If any of the items you have ordered are out of stock, we will make every effort to contact you via the email address you provided when placing your order. If we are unable to contact you or do not receive a response to our email, we will proceed with the remaining items in your order.
We will not provide a substitute product unless expressly authorized by you.
Products purchased online can only be returned to our e-commerce store through the specified channels.
We only accept returns or exchanges of products purchased online at the Joss Blake point of sale in Mairena del Alcor, Spain.
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We always hope you love the pieces you have purchased from us. If you are unsure of the size before purchasing, please email us at jossblakeexosfera@gmail.com.
However, if you would like to return or exchange your purchase from www.jossblake.com please note the following:
Joss Blake allows returns within 15 days from the day of purchase at www.jossblake.com.
Unless the item is defective, the cost of return is your responsibility, and each customer must choose their preferred courier company when booking a return. When booking a return shipment to our warehouse, please make sure it is marked "RETURN" on the package.
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Our shipping address is:
Joshua Blake
Linares Street, 25
41510 Mairena del Alcor (Seville)
Spain
PAYMENT METHODS
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- Credit/Debit Cards
- PAYPAL
